How to contact Icelandair at Madrid Airport?

Icelandair Madrid Office

The idea of air travel is overwhelming for passengers traveling for the first time. At the Airport, it could be hectic to handle all the security processes and others as well. The Iceland flag carrier aircraft Icelandair provides various facilities to its passengers, ensuring their smooth journey. Icelandair Airlines has a partnership with Madrid Airport to offer better services to passengers. This guide will provide you with information about how you can contact Icelandair at Madrid Airport.

Information about Icelandair and Madrid Airport

Passengers can easily communicate with Icelandair and Madrid Airport. Here, information has been mentioned about Icelandair Airlines and Madrid Airport that will help you:

  • Name of the Airport- Madrid Airport
  • Code of the Airport- MAD
  • Telephone number of the Airport- +34 913 21 10 00 or +34-919-496-466 or +1-802-731-7070.
  • Icelandair Airlines phone number- 1 (800) 223-5500
  • Office address of the Airport- Av de la Hispanidad, s/n, 28042 Madrid, Spain
  • Icelandair Airlines Terminal access departure/arrival- Terminal T1.

Use a phone number

To connect with the customer executive of Icelandair or Madrid Airport, you can use the above-mentioned phone number. After dialing the Icelandair Madrid Phone Number or Madrid Airport's number, you need to follow some steps. Those steps have been given below:

  • Dial the phone number mentioned above and select your language. 
  • Keep following the instructions to connect with an executive. 
  • Your call will be redirected to the executive. 
  • Discuss your problem with the agent. 
  • Provide all your travel information. 
  • Soon, you will get the solution from the expert.

Drop an email

To obtain help from Madrid Airport, you can pick writing an email. The Airport is dedicated to investigating the problems of the passengers. If you are facing difficulty or need some prior information, then you can write an email to Madrid Airport. To obtain assistance, you must use your email ID to start communicating with Madrid Airport. You can share your travel details and attach documents as well. Now, send your queries to The customer executive of Madrid Airport will provide you with the solution as soon as possible.

Get help by using chat feature

Chat feature offers you the facility to start the conversation in written form. Passengers can use the chat method available on the Icelandair Airlines webpage when they want to skip the waiting time of the phone. By using the chat feature, you will get help from Icelandair's virtual assistance. To interact with Icelandair assistance, read out the written steps below:

  • Visit the authorized webpage of Icelandair. 
  • Here, you must search for the Contact Us tab. 
  • You will be prompted to a page; click on the chat symbol. 
  • Icelandair virtual assistance Saga will welcome you here. 
  • Share your query in the message box. 
  • Afterwards, include your PNR number and passenger's surname. 
  • The virtual assistance of Icelandair will solve your problem.


If you need help from Icelandair at Madrid Airport, you can rely on the information as mentioned earlier. Here, the process has been discussed in a simple way to help you understand. Dial the number and use the chat process, or you can visit the Icelandair Madrid Office to start communicating.

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