Can I get my money back from Swoop Airlines

Can I get my money back from Swoop Airlines

Swoop Airlines is a low-cost flag carrier in Canada that has headquarters in Calgary. It serves its flights to various destinations domestically and internationally. Suppose you get any queries regarding traveling with Swoop Airlines, like a refund, cancellation, flight change, etc. Sometimes people make the payment twice since they didn’t get a confirmation for their first booking, they want to cancel their flight due to an emergency, or the airline canceled it for valid reasons. So in these cases, people want to request a refund from Swoop Airlines, but they get confused about this and then wonder Can I get my money back from Swoop Airline so that they can worry-free and book another flight with Swoop Airlines in the future.

How to get your money back from Swoop Airlines

Now, the question arises: how can you request a refund from Swoop Airlines? So for your reference Swoop Airline provides you the two methods to request your refund, the first one is online, and the other one is offline through phone calls. You can learn the refund request procedure from the below-mentioned information:

What is the online method to request a refund on Swoop Airlines

You must follow the steps below to fill out the refund form on Swoop Airlines.

  • Visit the official website of Swoop Airlines.
  • Go to the manage booking option.
  • Enter your booking reference and last name mentioned on your ticket.
  • Click on the flight cancel option.
  • Select the refund form.
  • Fill out the refund form by entering your personal and booking details and the required information.
  • Click continue to complete the request refund process.
  • You will get a refund in a few business days after the request proceeds.

How can you claim and request a refund through a phone call to Swoop Airlines

If you couldn’t request a refund through their official website, you can dial swoop airlines phone number to get your refund.

  • Dial 1-587-441-1001 or 1-802-341-3409 on your dial pad.
  • Hear some IVR menu options.
  • Press 1 to make a reservation.
  • Press 2 for flight cancel and flight change.
  • Press 3 for refund-related queries.
  • Press 4 for other travel-related issues.
  • Press 0 to talk with a live agent at Swoop Airlines.
  • Press * to go into the previous options.

Under what terms and conditions will you get a refund or compensation on Swoop Airlines

Before canceling your flight, you should have a look at the refund policy in the situation of flight cancellations.

  • If a passenger cancels their ticket within 24 hours of booking, you will not charge any fee and can request a full refund.
  • If you cancel your booking after 24 hours of purchasing the ticket, you will get a refund after deductions of some cancellation fee.
  • Some cancellation fees will always deduct when you request for refund.

Sometimes airlines cancel their flight for bad weather, flight delay, or other emergencies. So, Swoop Airlines compensate their passengers for rebooking their flight with Swoop Airlines

  • When Swoop Airlines cancels flights or delays flights, passengers can get $125.
  • When your flight gets delayed for more than 6 hours or from 6 to 9 hours, you will get compensation of $250.
  • If your flights get delayed for more than 9 hours, you are entitled to $500.


Leave a comment

Your email address will not be published. Required fields are marked *

Disclaimer: Apart from Terms and Conditions and Privacy Policy, this Cookies Policy lets you know about our website's cookies and other similar technologies. This section will help you understand how we use cookies and the purpose of using them on our website.