Can I get refund from Cebu Pacific Airlines
Cebu Pacific Airlines is a Philippines-based Airline. They have provided airways to passengers domestically and internationally for over thirty years. Their experience in this industry makes it a reliable choice for travelers. However, you may have canceled your journey because of an emergency. If you have withdrawn your planned trip with Cebu Pacific Airlines and are now looking for an answer to Can I get refund from Cebu Pacific Airlines, then you can get your answer through this blog.
The refund policy of Cebu Pacific Airlines
You may have stepped into a situation where you had no choice but to cancel your ongoing travel plan. You will have to fulfill the terms and conditions for a refund. Here are the policies that you need to meet.
- You are entitled to the total amount if cancelation happens within 24 hours of booking.
- The airline will charge a cancellation fee if cancellation is made after 24 hours of the booking, and the airline will refund the remaining amount.
- A refund will process the source payment.
- You can get a refund only on refundable flight tickets.
The process to refund in Cebu Pacific Airlines.
If you have canceled your flight tickets with the airline and want to get a refund. You can get your money back from the airlines if you are eligible for a refund. Now if you qualify for a refund, follow the steps below:
- Take yourself to the official website of Cebu Pacific Airlines.
- At the top of the page, you can get "manage booking" click here.
- Fill up the details as asked, like the passenger's last name and booking number.
- Choose the option of refund from the various available options.
- Select the "Request refund" form and fill in the details as asked.
- Now, hit on the confirmation.
- Airlines will send you a confirmation on your registered email id.
Expected time for the refund.
Once you have filed the refund request from the airlines, they will process your refund to your source account. However, the process may take some time, and time can also differ according to the payment choice you selected when booking.
Card or Online- If you pay for your tickets via card or online. The expected time can be up to 7 to 10 business days.
Cash or Cheque- If, while booking, you paid through cash or cheque, it may take up to 20 to 25 business days for the airline to return your money.
Request a refund via phone call.
You can skip the above-discussed process and directly ask for a refund from the airline via phone call. The airline is providing you to make your refund process easy. They are giving you personal support through an agent of the airline. You can get Cebu Pacific Airlines Phone Number + 1-802-341-3409 on their page and make a call, and follow the IVR.