Can you get refunds on tap portugal

Can you get Refunds on Tap Portugal

Tap Portugal has easy access for customers to cancel and get a refund. If your flight has been canceled and you want a refund, you can stop worrying; Can you get refunds on Tap Portugal as you can get your money back? This article will inform you about all the refund methods you can take and the policy you must follow to get your money back.

What is Tap Portugal's refund policy

Please have a look at the terms and conditions of the refund with Tap Portugal:

  • You can get a full refund if you cancel your flight within 24 hours of booking.
  • Passengers who cancel their flight beyond this period will get a deducted amount that will depend on your airfare.
  • If Tap cancels your flight, you can request a refund as a travel voucher with a 10 percent bonus or in the original form of payment without the bonus.
  • If tickets purchased are in different currencies, the refund you get is converted into that currency at the exchange rate of the day you make the refund request.

How to get a Tap Portugal refund

There are two methods to get a refund from Tap Portugal.

Via online method:

Please take the following steps to get a refund the online method:

  • Visit the website of Tap Portugal on your search engine,
  • Click on the Refund option present at the bottom of the home page.
  • You will get a refund form.
  • Fill out your flight details, such as flight number, booking number, the reason for flight cancellation, and the mode to get a refund.
  • Submit the details.
  • They will process the payment after verifying your details and eligibility conditions.

Via offline method:

Please refer to the following steps to get your money back from Tap after the flight cancellation.

  • Go to the website of Tap Portugal on your browser.
  • Look for the Contact section.
  • Go to its call section, and you will get its customer service number, 1 802-341-3409.
  • Proceed to dial the number and wait for some time.
  • Follow the IVR instructions by entering the current keys and numbers on your keypad.
  • Please have patience as soon as you hear from their representative.
  • You can provide them with your flight details, and they will process your money back.


The refund process can save you money spent on your flight. Remember the terms and conditions of their policy. When you get your money back from the Tap Portugal phone number, they will take 40 USD as customer service charges. Refunds through their website will not cost any additional charges. 

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