Does United Have a Chat Function

Does United Have a Chat Function

Suppose you booked a trip with United Airlines, and due to unavoidable circumstances, you had to cancel your flight. Now you want to apply for a refund. And you are looking for assistance from the customer service team. If you are wondering, Does United have a chat function? Then the answer is yes. United airlines provide chat and other communication options to its passengers. Read the article below to know more.

Ways to get through with United Airlines customer service

You can connect with the Airline through various methods like phone, chat, Email, text message, etc., and ask for assistance. They are available 24/7 to help you with the issue. Follow the given steps to connect with the Airline.

Via Live chat-

Many of us don't like to call someone directly, and you usually look for other options like chatting. So if you are searching for a chat option on the Airline's official website and thinking, Does United Airlines have a chat option? Then follow the given steps to connect with the Live agent through chat.

  • Visit the official website of the Airline.
  • Click on the Contact us available on the homepage.
  • You will see a chat with us option below.
  • Click on that, and a chat box will appear on your screen.
  • Select the option related to your query, and if no option suits your question, a live agent will get connected.
  • Explain your issue to the executive and get it resolved.

Via Text Message-

You can also connect with the Airline through a text message number that is available on the official website. They will not charge anything for a text message service. To communicate with the Airline, you can type OPT-IN and send it to the official number. To stop the service, you can write STOP and send it.

Via Email- you can also connect with the Airline through their official email address 

  • Open your mailing software and write a brief of your query as a subject.
  • Put  on the receipt 
  • Describe your question in detail and also add your contact details and send.
  • You will receive a revert or a call back from the Airline.

Via Contact form-

You can get through the Airline through a contact form available on the Contact us tab of the official website. You can write your details like name, phone number, etc., the reason for connecting, and flight details in the form, and you will receive a response from the Airline.


For more information, connect to United Airlines' on social media platforms like Facebook, Twitter, etc., or call on the helpline number available on the website. 

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