How do I get a refund from Aeroflot Airlines

How do I get a refund from Aeroflot Airlines

There can be unexpected situations when you cannot board the flight on the actual departure. Therefore, Aeroflot allows you to cancel the flight ticket and get a refund. You can apply for the refund online, but for that, you need to understand the key points of Aeroflot airlines refund policy to avoid refund charges. Hence the following are the detailed information regarding this, which you can read to acquire the refund:

  • If you want to get a complete refund, you need to cancel the flight ticket within 24 hours of the purchase. But for that, you must have purchased the flight ticket at least seven days before the departure.
  • If you cancel the flight after 24 hours of the purchase, you need to pay the refund charges that will deduct from the actual fare.
  • Non-refundable tickets will get the travel voucher as a refund which you can use to purchase the flights in the future.
  • If you utilized the part of the flight ticket, Aeroflot would issue the refund for the unutilized portion of the ticket.

Procedure to get a refund from Aeroflot Airlines:

You can avail the refund online once you know the terms and conditions. Therefore to get a refund from Aeroflot airlines, you can do the below steps:

  • First, you need to open the Aeroflot airlines official website on your device at any browser.
  • Then, you need to tap on the manage booking option given on the screen and enter the booking reference number with your last name.
  • Once you get into the booking, you need to select the flight you need to cancel and tap on the cancel flight button.
  • With this, you will see the cancellation page at which you need to review the itinerary and tap on confirm button.
  • Your flight will be canceled immediately, and receive the confirmation message at your registered email id.
  • After that, you need to fill out the online refund form, and Aeroflot will issue the refund within 7-10 working days.
  • For more information, you can contact their customer service team. They will tell you the Aeroflot Airlines Cancellation Policy and allow you to get a refund. 
  • Therefore you need to open their help section to find the different contact modes like call, chat, email, or social media.


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