What is Swiss Airlines cancellation policy?

How To Cancel Swiss Airlines Flight?

Swiss Airlines is one of the major airlines known for providing flexible and customer-friendly policies. Talking about Swiss Airlines' cancellation policy, if your original plan changes and you want to cancel your booked ticket, it is possible, subject to certain terms and conditions.The article will discuss Swiss Airlines' cancellation process, policy, and fee in detail; take a look.

Swiss Airlines cancellation policy- Highlights

As per Swiss Airlines cancellation policy, if your scheduled departure is after seven days and you cancel the ticket within 24 hours or on the same day, no cancellation fee is applied, and you also get a full refund. The cancellation fee applies if you miss the risk-free period and cancel the Swiss Airlines ticket later.

If you have a flexible or refundable ticket and you cancel the booking after 24 hours, you still get a refund after the cancellation fee deduction. Besides, if you have a non-refundable ticket, you are not eligible for any refund except the government fee and taxes.

In case you cancel the reservation due to bereavement or the death of a passenger or close family member, Swiss Airlines might waive your cancellation fee unless you submit the certificates.

In case Swiss Airlines cancels your flight and you don't accept the alternative options, you can opt for a refund of the value of the unused ticket.

How to cancel a Swiss Airlines flight ticket?

If you want to learn about the Swiss Airlines flight cancellation process, here are the steps:

  • Head to the Swiss Airlines web portal and login to your account
  • In case you don't have an account, go to the 'Manage my booking.' 
  • Enter the booking reference code and surname, and click on 'Find my reservation.'
  • Select the itinerary from the booking history and click on 'Change / Cancel reservation
  • Proceed with the cancellation option and provide a valid reason why you want to canal the booking
  • Pay for the cancellation charges if applicable and follow the prompts to complete the cancellation procedure.

Cancel the ticket by phone:

For those who don't prefer online options, you can get help from the Swiss Airlines representative. Make a phone call to the Swiss Airlines customer care number, and once connected, share your booking cancellation request. Provide the booking reference code and other required details, and the Swiss airline agent will cancel the ticket on your behalf and share a confirmation email soon.

Swiss Airlines cancellation fee

As per Swiss Airlines cancellation policy, no fee applies if you cancel the ticket within the risk-free period, which is 24 hours from booking. Once you miss it, a cancellation fee applies on the basis of fare rules, route, destination, and other factors. You can contact Swiss Airlines customer service directly to know more about the cancellation fee in your case.

Conclusion: It is pretty simple to cancel your Swiss Airlines flight in case your plan changes. You can pay for the cancellation fee if applicable and cancel the ticket through the website, call center, and also the airport. Besides, you should thoroughly read about Swiss Airlines cancellation policy to avoid any penalty and inconvenience.

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